Privacy Policy

Last Updated: January 25, 2026

At Infolive Software, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or use our services
  • Fill out contact forms or request information
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or feedback requests
  • Communicate with us via email, phone, or other methods

This information may include:

  • Name and contact information (email, phone number, address)
  • Company name and job title
  • Payment and billing information
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To respond to your inquiries, comments, and requests
  • To send you technical notices, updates, and support messages
  • To send marketing and promotional communications (with your consent)
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission to share your information

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing of your information
  • The right to data portability
  • The right to withdraw consent at any time
  • The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to these facilities.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Infolive Software

Email: info@infolivesoftware.com

Phone: +91 8369297282

Address: Mumbai, Maharashtra, India

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with this policy.

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